Gaps in coverage
You can’t say with confidence which homes have had a survey, and which never have.
For housing associations
Every survey programme, every delivery partner, one evidence trail the regulator accepts. The platform running 30+ surveyors, 25,000+ properties and 7 housing associations today.
Stock condition coverage is now a Safety and Quality Standard question. Both C4 judgements in 2024 cited it. Source: RSH, HQN 2025
The problem
You can’t say with confidence which homes have had a survey, and which never have.
A tick in a spreadsheet won’t survive a disputed no-access, a complaint or an inspection.
Each partner reports in its own format, so nobody has the whole picture.
Resident booking at scale
Send the letters and the texts. Residents book themselves, day or night, and your programme fills up without anyone picking up a phone.
Each one is unique to the home, so the resident lands straight on their own booking page.
Pick a slot, confirm. No login, no forms, no typing in an address: we already know which home it is.
A reminder goes out the day before, and residents move their own slot if plans change.
Live today
Resident self-booking, field capture, door-knock evidence, partner portals and invoicing, all in daily use.
See every programme, every partner, live.
Progress, visits and evidence for every home, across every consultancy delivering for you, in one portal.
Stock condition survey 2026
Programme progress
| Latest visits | Outcome | Evidence |
|---|---|---|
| 3 Alder Row | Surveyed | |
| 14 Larkspur Close | No answer, photo on file | |
| 41 Marsh Lane | Surveyed | |
| 7 Oakmere Court | Booked for Thu 16 Oct | Pending |
Your residents book themselves, so fewer wasted visits.
Residents get a text with a personal link, pick a slot on their phone, and get a reminder the day before.
14 Larkspur Close
Choose a time for your survey
About 45 minutes. Your surveyor is Priya.
Mon 13 October
Tue 14 October
Wed 15 October
Every no-access timestamped and photographed, regulator-ready.
No answer? The surveyor photographs the door, and the attempt is recorded against the home, the time and the surveyor.
Tuesday 14 October
Your day, 6 visits
Approve invoices against evidence, not spreadsheets.
Every line is a completed visit with its evidence attached, so you can see what you are paying for before you approve it.
Invoice INV-0142
HA client A, October 2026
Built from 136 completed visits.
| Date | Property | Visit | Evidence | Amount |
|---|---|---|---|---|
| 3 Alder RowStock condition survey | £95.00 | |||
| 41 Marsh LaneStock condition survey | £95.00 | |||
| 18 Brookhaven WalkEPC assessment | £65.00 | |||
| 14 Larkspur CloseNo access, 2nd attempt | £25.00 | |||
| 5 Kestrel MewsStock condition survey | £95.00 | |||
| and 131 more visits, each linked to its record | ||||
Illustrations use fictional names, addresses and figures.
Pricing
Surveys happen once per home per cycle, so nobody pays per survey. You pay by the size of your stock, and your first delivery partner is included.
For housing associations
Monthly, on an annual contract
£4,300
A walkthrough on your stock, with your numbers.