Gaps in coverage
You can’t say with confidence which homes have had a survey, and which never have.
For housing associations and local authorities
Know every home.
Prove it.
Every survey programme, every delivery partner, one evidence trail the regulator accepts. The platform running 30+ surveyors, 25,000+ properties and 8 housing associations and councils today.
This week, across every clientIllustrative
- surveyors in the field
- 30+
- surveyors in the field
- properties under management
- 25,000+
- properties under management
- housing associations and councils
- 8
- housing associations and councils
Stock condition coverage is now a Safety and Quality Standard question. Both C4 judgements in 2024 cited it. Source: RSH, HQN 2025
The problem
Evidence that doesn’t hold
A tick in a spreadsheet won’t survive a disputed no-access, a complaint or an inspection.
Every consultancy on a different system
Each partner reports in its own format, so nobody has the whole picture.
Resident booking at scale
Book 2,000 appointments without a call centre.
Send the letters and the texts. Residents book themselves, day or night, and your programme fills up without anyone picking up a phone.
A QR code on every letter, a link in every text
Each one is unique to the home, so the resident lands straight on their own booking page.
Two taps and it’s booked
Pick a slot, confirm. No login, no forms, no typing in an address: we already know which home it is.
Reminders and reschedules take care of themselves
A reminder goes out the day before, and residents move their own slot if plans change.
- appointments booked by residents themselves
- 5,800+
- booked the same day the text arrived
- 781
Live today
Built in the field, not in a pitch deck.
Resident self-booking, field capture, door-knock evidence and partner portals, all in daily use.
See every programme, every partner, live.
Progress, visits and evidence for every home, across every consultancy delivering for you, in one portal.
client-a.portal.corality.io
Stock condition survey 2026
Programme progress
65%812 of 1,240 homes completed
812 Completed176 Booked94 No access, evidenced158 Not yet contacted
| Latest visits | Outcome | Evidence |
|---|---|---|
| 3 Alder Row | Completed | |
| 14 Larkspur Close | No answer, photo on file | |
| 41 Marsh Lane | Completed | |
| 7 Oakmere Court | Booked for Thu 16 Oct | Pending |
- Each consultancy sees only the homes you allocate to it.
- Partners are kept apart in the database, not just hidden on screen.
- When a contract ends, the evidence stays with you.
Your residents book themselves, so fewer wasted visits.
Residents get a text with a personal link, pick a slot on their phone, and get a reminder the day before.
9:415G
Housing teamnow
Hi Sam, your free home survey at 14 Larkspur Close is due. Pick a time that suits you: corality.io/b/7KQ214 Larkspur Close
Choose a time for your survey
About 45 minutes. Your surveyor is Priya.
Mon 13 October
8:00 to 10:0012:00 to 14:00
Tue 14 October
10:00 to 12:0014:00 to 16:00
Wed 15 October
8:00 to 10:00
Booked for Tue 14 October, 10:00 to 12:00. We will text you a reminder the day before.
Every no-access timestamped and photographed, regulator-ready.
No answer? The surveyor photographs the door, and the attempt is recorded against the home, the time and the surveyor.
9:415G
Tuesday 14 October
Your day, 6 visits
Door-knock evidenceSaved to record
- 08:303 Alder RowSurvey complete
- 10:3014 Larkspur CloseNo answer, evidence captured
- 12:009 Kestrel MewsUp next
- 14:0022 Fenwick GateBooked by tenant
Illustrations use fictional names, addresses and figures.
Pricing
Priced by your stock, never per survey.
Surveys happen once per home per cycle, so nobody pays per survey. You pay one monthly fee set by the size of your stock.
One monthly fee. Everything included. No setup fee.
| Band | Monthly fee | Year one |
|---|---|---|
| BoroughUp to 5,000 | £3,500 / monthabout 70p per home per month | £42,000 |
| District5,001 to 12,000 | £6,000 / monthabout 50p per home per month | £72,000 |
| City12,001 to 25,000 | £10,000 / monthabout 40p per home per month | £120,000 |
| Region25,001 to 50,000 | £15,000 / monthabout 30p per home per month | £180,000 |
| EnterpriseOver 50,000 | Talk to us |
Included
- All programmes and departments
- Unlimited office users and surveyors
- Surveyor app
- Tenant texting and online booking
- Client portal
- Reports
- Data import
- Training and support
12-month term, invoiced monthly. SMS at cost plus 20 per cent, invoiced monthly on use.
Work out your price
Band: BoroughUp to 5,000 homes
Used only to estimate text message costs
Monthly fee, 12-month term, ex VAT
£3,500
Year one: £42,000
- Monthly fee (Borough, Up to 5,000 homes)£3,500
- Unlimited users and surveyorsIncluded
- All programmesIncluded
- SetupNo setup fee
- SMS estimate, 0 visits a year: £0 / year
SMS from 4p per text, at cost plus 20 per cent, invoiced monthly on actual use. Estimate based on about six texts per visit, including the invitation and reminders. Texts are charged per 160-character part.
See it running on a real operation.
A walkthrough on your stock, with your numbers.